Role Description: Insights Delivery Manager

The Company


We are turning the traditional credit process on its head – by holding the credit models of more than 40 lenders we ensure lenders come to the small business seeking finance to make indicative offers through Funding Xchange. Putting business owners in control of selecting lenders.

We have helped 100,000 small businesses understand their finance options by providing our technology to Price Comparison Websites like MoneySuperMarket and to fuel their Business Funding channels. We have also integrated access to finance into payment solutions and cloud accounting software to provide a seamless experience for small businesses. Funding Xchange is designated by HM Treasury as a Finance Referral Platform and works with nine UK banks to help their customers access finance solutions if they are not ready for bank finance.

Half fin, half tech we are VC-backed with offices at Barclays RISE in Shoreditch. Having closed a funding round to accelerate the commercialization of our technology and data insights, we’re growing quickly and looking for the best to join us in our mission to transform the SME lending eco-system.

The Role and Responsibilities


As Insights Delivery Manager, you will be responsible for delivering insight and commercial benefit to banks and lenders that are using our unique Data Assets to understand the changing dynamics in the lending market. You will be working closely with banks and lenders senior leadership team, including their risk and product departments to help them develop their understanding of how to operate in a market that is being transformed by access to new, live data sources that enable the digitalisation of customer journeys and underwriting process. This digitisation is reshaping the customer experience and creating transparency in a market that has traditionally lacked it.

As a result, the competition in the market is being reshaped and banks and lenders are seeking to understand how the changes in the market are affecting their own products and propositions.  

You will be leading client engagements to help banks and lenders understand how their propositions and products are affected by these rapid changes in the external environment by using data from Funding Xchange’s marketplace. We will be helping our client understand the implications on their eligibility and affordability models that will allow them to drive the acquisition of target customers with proposition that balance risk appetite and competitive customer propositions.

Working closely with Funding Xchange’s senior leadership team and clients, as our Insights Delivery Manager you will be responsible for developing and delivering insights that deliver commercial value to our clients while helping Funding Xchange systematically develop data assets based on an understanding of the needs of customers and our unique assets and capabilities. 

Delivering Data Insights

  • Delivering Market Insights – You will be working with Funding Xchange’s Head of Data Science to develop regular market reports that provide transparency on how competition is reshaping the propositions that are available to small businesses. Insights will be published part of our quarterly SME Lending Monitor and will support our work with clients
  • Delivering Custom-Analytics – you will be working with our COO and our clients to deliver tailored analytics to lenders. This can be to support the development and market testing of new lending products or the analysis of changes in the performance of an existing portfolio of products
  • Using FXE data to support lenders’ development of digital credit models – you will be working clause with lenders seeking to digitise their credit decisioning by working with them through the development of risk-based segmentation, eligibility and affordability models, and risk-based pricing   

Internal stakeholder management 

  • Leadership team – Work with CEO, MD and COO on key messaging and positioning of FXE Insights and public communication of insights
  • Data Analytics – Work with our data analytics team on the delivery of analytics that inform client work
  • Delivery Leaders – Collaboration on detailed tracking and communication of analytics project progress related to issues, risks, cost, timescales and quality.
  • In the medium term you will be build a team and will be able to motivate the people in your team through strong leadership and client advocacy.

The Ideal Candidate


  • Has a proven track record working with clients and delivering data-led insight that drive tangible commercial results for the client – likely to have gained in the delivery of data-led strategic projects
  • Has experience in collaborating with data analytics teams to drive insights – possibly having started career in a data analytics team
  • Is experienced at presenting data and insights to external partners or conferences - can cope with complexity and present data and insights that are clearly articulated and simple to understand
  • Has a proven track record of understanding and leveraging the commercial value of data and insights
  • Can manage multiple projects simultaneously with minimal supervision
  • Is detail-oriented, self-motivated and highly organized with strong problem solving skills.
  • Has a Bachelor’s degree in a computing, maths, engineering, business, or information technology related field of study.
  • Is a self-starter who is motivated to continually improve the way work is delivered.
  • Has experience in the financial services industry, or risk-/actuary-based business models.

The Benefits

-       Excellent offices in the heart of London’s Tech City

-       Super-talented teammates

-       Real autonomy and ownership in the role